The Advocacy Needs of Mental Health Service Users Living in the Community: A Pilot Study
dc.contributor.author | McDaid, Shari | |
dc.contributor.author | Ní Bheara, Anna | |
dc.date.accessioned | 2019-07-16T08:15:17Z | |
dc.date.available | 2019-07-16T08:15:17Z | |
dc.date.issued | 2017-07 | |
dc.identifier.uri | http://hdl.handle.net/10147/624782 | |
dc.description | Independent, one-to-one advocacy is about having someone available to help a person make decisions or access their rights and entitlements. These could be decisions about health care or other services, or access to social welfare, housing or other social entitlements or services. Independent one-to-one advocates can also help an individual to make a complaint or seek redress, thereby holding public services to account. An independent advocate is not the same as a health worker, social worker or doctor, who may also advocate for people’s rights and entitlements. Independent advocates are people whose primary role is to support an individual around decision making or having their voice heard. In the region covered by this research, three independent advocacy services are available to mental health service users living in the community. In addition to these advocacy services, certain public services are part of the system of support and redress for mental health service users. The office of the Ombudsman has a role in helping individuals to get fair administration of public services. The office of the Ombudsman also has a remit to examine complaints about unfair administration of public services. However, the Ombudsman’s office does not act on behalf of the complainant, nor does it provide an advocacy or support service for individuals. Rather it provides an impartial service of examination of individual complaints. The office of the Ombudsman for Children has a somewhat wider remit not only to examine complaints with respect to children but also to “promote the rights and welfare of children and young people under 18 years old living in Ireland.” Its work includes “supporting people, including children and young people, to find out about children’s rights and how those rights can be respected, protected and realised.” | en_US |
dc.language.iso | en | en_US |
dc.publisher | Mental Health Reform | en_US |
dc.subject | ADVOCACY | en_US |
dc.subject | MENTAL HEALTH SERVICES | en_US |
dc.subject | SOCIAL EXCLUSION | en_US |
dc.subject | EMPOWERMENT | en_US |
dc.title | The Advocacy Needs of Mental Health Service Users Living in the Community: A Pilot Study | en_US |
dc.type | Report | en_US |
dc.contributor.department | M | en_US |
refterms.dateFOA | 2019-07-16T08:15:18Z |